Organizations
Translate evidence-driven engagement skills into how your organization works.
How is this different?
Training builds capability. Systems sustain it. If an environment doesn’t actively support what’s learned, it erodes. This leaves you to cycle back through the same problems.
You’ve invested in building the skills you need. Now make sure they hold across levels, through turnover, and under daily pressure.
Change isn't occasional. It's daily work. Yet 88% of change efforts produce no lasting results. That’s daily rework, and it’s avoidable.
Where this fits in
Engagement starts with people. I work with organizations that have already supported at least one cohort of leaders in developing these skills.
How it works
We diagnose what you need, then we build it together.
Diagnose
Three to six months
Get a rich picture of where and how engagement is breaking down across teams, levels, and roles. This is time-bound and scales with the size and complexity of your organization. We will set a realistic expectation up front.
Build
Annual engagement
Make intentional and effective engagement a system-level capability. Your diagnostic is a roadmap for how to create the conditions that make engagement hold. We can see it through. Build a measurable plan for the structural supports leaders need to have an organization-level impact.
What we assess:
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Clarity: Most changes fail because communication breaks down. Inconsistencies and small differences in messaging compound fast. Make them visible before they become costly.
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Precision: "Change resistance" is rarely accurate and never informative. A specific, actionable understanding of what people need informs everything downstream.
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Fluency: You built the skills. Now get insight into how they are enduring and what’s needed. Set your leaders up to translate what they know for staff across your organization.
Advising
You can’t always start with a structured engagement. Sometimes you have a specific need that requires attention:
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A change initiative that isn't landing.
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A leadership team navigating difficult terrain.
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A workforce that isn't moving in the direction you need.
Advising meets you where you are. You bring what you're navigating. You get expertise, perspective, and direct engagement with what it requires. Project-based and shaped by what the work demands.
Credentials
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Member, Motivational Interviewing Network of Trainers (MINT)
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Board Member, Motivational Interviewing in Leadership and Organizations (MILO)
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Faculty Member, Institute for Healthcare Improvement (IHI)
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Prosci Certified Change Practitioner